BBB Midwest Plains

Inside Sales Manager – Mortgage Lending

BBB Midwest Plains

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Lead, manage, and motivate a team of 8–10 inbound Loan Officers to achieve and exceed origination targets.
  • Own inbound lead management strategy, including call cadence, speed-to-lead, and conversion playbooks.
  • Train and coach Loan Officers on sales execution, loan structuring, deal qualification, and pipeline management.
  • Track and manage funnel performance across key metrics (contact → application → funded).
  • Prepare and present regular reporting on team performance, sales targets, and other key metrics to senior management.
  • Ensure all origination activity complies with applicable federal and state mortgage regulations.
  • Own CRM workflows, lead routing, and follow-up standards.
  • Work closely with marketing, operations, tech, and customer service to ensure a cohesive borrower experience.

Requirements

  • Bachelor's degree in Business, Marketing, Finance, or a related field preferred.
  • 5+ years of experience in mortgage sales management (inbound/telesales preferred) with a track record of achieving sales targets.
  • Strong working knowledge of non-QM mortgage products, including DSCR, bridge/RTL, and consumer programs, along with conventional/agency mortgage programs.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proficiency in CRM software and LOS platforms; Salesforce preferred but not required.
  • Active NMLS license preferred with willingness to obtain additional states as required.
  • Ability to work in a fast-paced and dynamic environment.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales executionloan structuringdeal qualificationpipeline managementfunnel performance trackingnon-QM mortgage productsDSCRbridge/RTLconsumer programsconventional mortgage programs
Soft Skills
leadershipmotivationcommunicationnegotiationinterpersonal skillstrainingcoachingreportingcollaborationadaptability
Certifications
Bachelor's degreeNMLS license