Bazaarvoice

Strategic Partner Account Manager

Bazaarvoice

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $111,405 - $167,108 per year

Job Level

SeniorLead

About the role

  • Serve as the executive-level CAS partner for top enterprise accounts
  • Build and maintain trusted advisor relationships with senior client stakeholders and strategic partners
  • Elevate conversations from campaign delivery to business impact
  • Deliver long-range, multi-year account strategy aligned to client priorities
  • Partner closely with Sales Leadership on account planning, whitespace identification, and deal shaping
  • Contribute to renewal strategy and expansion motions to protect and grow ARR
  • Articulate CAS value in executive-level business terms
  • Lead Executive Business Reviews (EBRs) and strategic planning sessions
  • Translate enterprise client objectives into CAS program strategy and roadmap alignment
  • Develop compelling narratives that connect CAS outcomes to broader digital transformation goals
  • Orchestrate across CAS Account Management, Product, Operations, and Sales to ensure strategic alignment
  • Escalate and resolve risks at the leadership level before they impact revenue
  • Identify systemic friction and drive improvements that benefit enterprise delivery at scale

Requirements

  • 8+ years of experience in enterprise account management, strategic client leadership, or consulting
  • Proven experience managing complex, multi-million-dollar enterprise relationships
  • Strong executive presence and comfort leading C-level conversations
  • Demonstrated ability to build multi-year growth strategies and influence revenue outcomes
  • Experience partnering closely with Sales on account planning and deal strategy
  • Ability to navigate and influence cross-functional teams without direct authority
  • Strong commercial acumen and understanding of SaaS revenue models
  • Exceptional written and verbal communication skills
Benefits
  • Commitment to diversity and inclusion
  • Equal employment opportunities (EEO)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
enterprise account managementstrategic client leadershipconsultingaccount planningdeal strategygrowth strategiesSaaS revenue models
Soft Skills
executive presencecommunication skillsinfluencerelationship buildingstrategic alignmentproblem-solvingnarrative development