Bazaarvoice

Technical Consultant

Bazaarvoice

full-time

Posted on:

Location Type: Hybrid

Location: Vilnius • Lithuania

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Salary

💰 €2,000 - €2,500 per month

About the role

  • Implement the full feature set of the Bazaarvoice core platform to deliver maximum value.
  • Manage project scope, changes, issues, and ensure customer satisfaction throughout the process.
  • Proactively prioritize tasks, track contract status, and mitigate scope creep to ensure project success.
  • Collaborate closely with Sales, Engagement, and Client Success teams to align objectives.
  • Own the end-to-end implementation process, from Technical Kickoff to Production QA.
  • Understand client objectives and KPIs to effectively configure and customize solutions.
  • Train end users and ensure adherence to best practices for Pixel, SEO, and Syndication.
  • Become an expert in Bazaarvoice products, methodologies, and tools to provide high-level support.
  • Manage configurations, data migration, and validation to ensure smooth transitions.
  • Coach client technical teams and communicate potential risks and issues in a clear, actionable way.
  • Build and manage multiple client relationships, while tracking progress and tasks in Certinia and JIRA.
  • Contribute to team collaboration, continuous process improvements, and knowledge sharing.

Requirements

  • Strong HTML, CSS, and basic JavaScript skills.
  • Ensure client satisfaction while driving task completion.
  • Quick, high-value delivery with strong troubleshooting skills.
  • Ability to manage multiple projects and adapt to change.
  • Consultative approach to align implementation with client goals.
  • Excellent communication and client-facing experience.
Benefits
  • Additional night hours bonus

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HTMLCSSJavaScriptdata migrationconfiguration managementproduction QASEOSyndicationtroubleshootingproject management
Soft skills
client satisfactiontask prioritizationadaptabilityconsultative approachcommunicationrelationship managementcoachingcollaborationproblem-solvingprocess improvement