Bayswater

General

• Process student and agent applications accurately and within agreed timelines.
• Prepare and issue invoices, visa letters, accommodation confirmations and pre-arrival documentation.
• Monitor payment deadlines and follow up with agents to ensure timely settlement of invoices.
• Support with receipt allocation, tracking outstanding balances and escalating unpaid cases where required.
• Coordinate on refunds, commission queries and overpayments, ensuring records remain accurate.
• Maintain clean and up-to-date data in the student management system.
• Monitor shared inboxes and manage queries professionally and efficiently.
• Work closely with Sales and Partner Support to resolve booking or payment issues.
• Provide booking and payment updates to support regional forecasting and planning.

Bayswater

Admissions Officer

Admissions Officer