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About the role
Key responsibilities & impact- Process student and agent applications accurately and within agreed timelines.
- Prepare and issue invoices, visa letters, accommodation confirmations and pre-arrival documentation.
- Monitor payment deadlines and follow up with agents to ensure timely settlement of invoices.
- Support with receipt allocation, tracking outstanding balances and escalating unpaid cases where required.
- Coordinate on refunds, commission queries and overpayments, ensuring records remain accurate.
- Maintain clean and up-to-date data in the student management system.
- Monitor shared inboxes and manage queries professionally and efficiently.
- Work closely with Sales and Partner Support to resolve booking or payment issues.
- Provide booking and payment updates to support regional forecasting and planning.
Requirements
What you’ll need- Experience in admissions, education administration, or international student recruitment.
- Confidence handling invoices, payments, and basic credit control processes.
- Strong communication skills in English.
- High level of attention to detail and accuracy.
- Confidence working with databases and finance systems.
- Ability to manage multiple priorities across different time zones.
- A proactive approach and confidence following up firmly but professionally on outstanding payments.
Benefits
Comp & perks- Remote work model.
- Great learning and development opportunities.
- Warm and friendly work environment.
- Working with a great multicultural team of professionals.
- Regular online networking and cross-departmental meetings with the Bayswater team based all over the world.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
invoicingpayment processingcredit controldata managementstudent management systemsfinancial trackingrefund processingcommission managementapplication processingdocumentation preparation
Soft Skills
communicationattention to detailproactive approachtime managementprofessionalismproblem-solvingorganizational skillsmultitaskingcustomer servicecollaboration