Serve as the functional bridge between business and IT, supporting Order-to-Cash, Plan-to-Fulfillment, Accounts Payable, and Global Logistics processes.
Configure, support, and enhance Oracle OTM Cloud solutions, with working exposure to Oracle GTM Cloud.
Analyze business requirements and translate them into scalable, compliant logistics and trade solutions.
Partner with cross-functional business users and technical/middleware teams to resolve complex functional and integration issues.
Design, validate, and support REST/SOAP APIs, EDI, and middleware integrations between OTM/GTM, ERP systems, carriers, suppliers, and external platforms.
Provide day-to-day operational support including incident resolution, service requests, and system enhancements.
Support release activities including functional design, test scripts, SIT/UAT execution, and post-release stabilization.
Create and maintain functional specifications, configuration documents, SOPs, test cases, and release notes.
Support change management activities and ensure high-quality, well-tested releases.
Deliver user training and knowledge-sharing sessions to ensure adoption and operational continuity.

Requirements

12+ years of experience in OTM/GTM functional consulting roles (mid-level analyst profile).
Hands-on experience with Oracle OTM Cloud (primary) and Oracle GTM Cloud (secondary).
Experience with MDM solutions, that includes Customer and Material Master data across ERP systems.
Strong experience in business requirement gathering, functional design, and testing.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Oracle OTM CloudOracle GTM CloudREST APIsSOAP APIsEDImiddleware integrationsMDM solutionsfunctional designtestingincident resolution

Soft Skills

business requirement gatheringcross-functional collaborationproblem-solvinguser trainingknowledge sharingchange managementoperational supportcommunicationanalytical thinkingattention to detail