Baylor Genetics

Client Relationship Manager

Baylor Genetics

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Manage onboarding of new clients
  • Serve as the subject matter expert for clients
  • Regularly monitor client activity and resolve critical situations
  • Execute engagement and communication strategies
  • Perform periodic customer business reviews
  • Document client activity using Salesforce CRM
  • Communicate customer feedback to internal stakeholders
  • Collaborate with logistics team for supplies

Requirements

  • Bachelor’s degree
  • 2-4 years of successful client experience/account coordination
  • Ability to think critically and independently
  • Solution-driven and proactive in managing client expectations
  • Salesforce CRM experience preferred
Benefits
  • Health insurance
  • 401(k) retirement plan
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce CRM
Soft Skills
critical thinkingindependent thinkingsolution-drivenproactiveclient managementcommunicationcollaboration
Certifications
Bachelor’s degree