Baxter International Inc.

Associate Director – Optimized Care Solutions – Enterprise Corporate Accounts

Baxter International Inc.

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $173,600 - $238,700 per year

Job Level

Senior

About the role

  • Establish, nurture, and grow relationships with senior executives and stakeholders (CMO, CNO, CNIO, CNE, CPSE, COO, etc.)
  • Serve as Baxter’s primary strategic clinical liaison to health system leadership, securing trust and credibility at the clinical stakeholder enterprise level
  • Identify and prioritize system‑level opportunities (cross-portfolio, transformation initiatives) and align Baxter solutions to those opportunities
  • Co‑develop multi‑year, cross‑divisional account plans in concert with HSEs and Baxter internal teams
  • Lead executive dialogues focused on portfolio positioning, long-term partnership, and sophisticated solution alignment (beyond product selling)
  • Collaborate with internal functional teams (sales, marketing, medical affairs, service, contracting) to design and execute cohesive commercial plans
  • Support enterprise-level agreements, governance processes, business reviews, and executive briefings
  • Act as internal voice of the customer—escalating key insights, influencing prioritization of internal resources, shaping product or service enhancements
  • Stay abreast of trends in healthcare delivery, hospital operations, workforce pressures, digital integration, and system-level strategies
  • Mentor and promote exemplary enterprise selling behaviors, consultative engagement, and relational growth mindset

Requirements

  • 12+ years of relevant experience
  • Hospital or health system operational experience (e.g., nursing, informatics, clinical operations, or related) combined with demonstrated commercial experience in provider-facing roles (sales, business development, strategy)
  • Track record of building and influencing relationships at the C-suite / senior leadership level within provider organizations
  • Understanding of hospital operations, clinical workflows, decision-making hierarchies, and health system dynamics
  • Ability to translate clinical, operational, and financial perspectives to shape strategic enterprise dialogues
  • Strong executive presence, consultative communication skills, structured problem-solving ability, and negotiation acumen
  • Experience orchestrating cross-functional teams across complex organizations
  • Bachelor’s degree required; advanced degree (MBA, MHA, MSN, or equivalent) preferred
  • Relevant clinical & informatics (e.g., RN‑BC, NE‑BC, CPHIMS, Epic) are preferred
  • Willingness/ability to travel for executive meetings and customer site visits at least 50% of the time
  • Experience with large integrated delivery networks (IDNs) or multi‑hospital systems preferred
  • Familiarity with digital health, informatics, population health, or care transformation initiatives preferred
  • History of stewarding multi-year enterprise relationships or renewals preferred
  • Prior roles acting as 'voice of customer' or shaping internal strategy/roadmap based on customer insight preferred
  • Ability to rapidly assimilate new product domains, technology trends, and customer environments preferred
Benefits
  • medical and dental coverage that start on day one
  • insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • educational assistance programs
  • paid holidays
  • paid time off ranging from 20 to 35 days based on length of service
  • family and medical leaves of absence
  • paid parental leave
  • commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • childcare benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical operationsinformaticscommercial experienceconsultative engagementstrategic enterprise dialoguesproblem-solvingnegotiationcross-functional team orchestrationhealth system dynamicsdigital integration
Soft Skills
executive presenceconsultative communicationrelationship buildinginfluencingmentoringstructured problem-solvingrelational growth mindsettrust buildingcollaborationcustomer insight
Certifications
RN-BCNE-BCCPHIMSMBAMHAMSN