Ensure daily communication with international customers and partners
Draft and manage professional correspondence (emails, commercial documents)
Prepare and verify export documents: invoices, packing lists, bills of lading, certificates of origin
Ensure compliance with Incoterms and customs clearance procedures
Coordinate information flows between sales, logistics and finance teams
Monitor customer files through delivery and payment
Handle unexpected issues related to shipments, payments, or customer satisfaction

Requirements

Excellent communication skills, both written and verbal
Fluent English required (written and spoken) – additional languages are a plus
Strong knowledge of export documentation and international trade regulations
Good understanding of customs regulations and import/export constraints by country
Strong organizational skills and ability to manage priorities
Accuracy and attention to detail when handling data and documents
Proficiency in Microsoft Office (Excel, Word, Outlook)
Experience with ERP or CRM systems is a plus
Team player with the ability to collaborate with diverse stakeholders
Customer-oriented approach with solid problem-solving skills
Flexibility and adaptability in a dynamic, international environment

Benefits

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

export documentationinternational trade regulationscustoms regulationsimport/export constraintsdata handling accuracyproblem-solving

Soft Skills

communication skillsorganizational skillsattention to detailteam playercustomer-orientedflexibilityadaptability