Battle Motors

Manager

• Manage the service operations and performance within a specific region and ensure that the service standards and objectives are met
• Oversee the service activities, resources, and policies within the region
• Ensure that the dealer technicians and customers receive timely and quality service and support
• Supervise, coach, and develop the Technical Service Managers and their teams
• Evaluate and improve the service processes and procedures within the region and implement best practices and initiatives
• Monitor and report on the service metrics and performance within the region and take corrective actions as needed
• Collaborate and communicate with other regions and departments
• Support the Director of Service in managing and coordinating the regional service operations
• Stay updated on the industry trends, best practices, and customer needs

Regional Service Manager