Bass Pro Shops

Director

• The Regional Director provides operational leadership for a defined group of large-format outdoor retail stores across various regions of the company.
• Ensure the consistent delivery of exceptional customer experience, retail operational excellence, and strong financial results while maintaining full compliance across regulated categories.
• Drive brand growth, talent capability, and performance through hands-on leadership, partnership with corporate teams, and a customer-first mindset.
• Champion a customer first culture that aligns with the company’s outdoor lifestyle, sporting heritage, and commitment to conservation.
• Ensure operational consistency and excellence across all stores, including merchandising standards, customer experience, and a clean and inviting store experience.

Regional Retail Director

Sales

• Maintaining Counter Sales and Customer Service for Firearms along with Floor and Counter Sales of other Hunting Merchandise
• Greeting and acknowledging all customers in a prompt and friendly manner
• Handling merchandise with care
• Providing information, assistance and direction to customers
• Identifying and evaluating customers’ needs and making product recommendations
• Promoting programs including CLUB membership, VOC and IN Store Pick up
• Ensures 4473 Forms are completed thoroughly and accurately
• Demonstrate product to customers
• Organizes and maintains Merchandise within the retail Store for Sales at Gun Counter Responsibility
• Replenishes product on shelves as required per merchandising guidelines
• Remains product expert through ongoing product knowledge training
• Remains knowledgeable of advertised sales; maintains pricing and signing
• Assists with Seasonal Floor merchandise moves
• Keeps work area clean, neat and well stocked with supplies
• Follows all company policies and procedures
• Performs tasks and duties under general supervision, using established procedures and innovation

Regional Retail Director

Sales Outfitter, Firearms