Bass Pro Shops

Operations

• The CLUB Field Operations Partner serves as a designated operational and compliance controls resource for assigned division.
• Analyzes the current business environment and drives change that results in enhanced operations and compliance with all relevant regulations.
• Ensures integration with organization-wide compliance initiatives and lead all efforts related to ongoing testing, audits and reviews.
• Provides technical assistance to the business unit and fosters a culture of operational controls and compliance.
• Performs store walks to assess day-to-day operations and effectiveness.
• Develops, documents and tracks trend reporting to ensure effective oversight of business processes, procedures and controls and resolution of implemented solutions.
• Partners with business unit stakeholders to execute solutions and ensures appropriate processes and procedures are developed, documented and monitored.
• Prioritizes operational controls and compliance-related efforts within the business unit based on risk, strategic priorities and business need.
• Partners consistently with store and divisional leadership and CLUB leadership to understand compliance and regulatory risks, requirements or issues relevant to the assigned business unit.
• Leads gathering and submission of information, response to findings and development of solutions.
• Serves as the primary liaison for auditors, regulators and other stakeholders conducting formal audits and reviews.
• Fosters a culture of compliance within the division and all key stakeholders at the store and divisional levels.
• Influences leadership decision-making on operational control and compliance-related business practices.

Field Operations Partner

• The Business Sales Operations Outfitter provides frontline operational and customer support for Bass Pro Shops Business Sales customers.
• This role is responsible for handling inbound Business Sales communications.
• Supporting CRM-driven workflows.
• Coordinating logo setup requests.
• Proactively engaging assigned Government and Retail accounts to identify sales opportunities.
• Delivering consistent, professional, and brand-aligned experience for our business customers.