Operations

• Taking ownership of complete ad server setup (trafficking) on behalf of advertisers
• Actively managing incoming and outgoing creative assets, implementing ad rotations, targeting, and any supplemental tracking for assigned accounts
• Performing thorough quality assurance and analysis of creative assets and third-party ad tags; providing solutions to quickly resolve technical or creative spec related issues
• Ensuring the launch and tracking of media plan placements through third-party and internal reporting tools; actively resolving issues and working with publisher partners to launch placements per a media plan
• Assisting publishers with troubleshooting implementation, delivery, and functionality issues; providing assistance to the Analytics and Media Investment teams to actively combat third-party reporting discrepancies
• Providing regular status updates and reports to the internal team, the client, and regional sales management regarding outstanding campaign deliverables, timelines, and suggested next steps
• Understanding media plan objectives, and suggesting framework for campaign setup which will directly translate into reporting and performance outputs
• Participating and contributing to weekly account status meetings, team updates, and client calls/meetings, as needed
• Proactively escalating issues and communicating potential challenges to the Director, Ad Operations, and appropriate account stakeholders(s)

Ad Operations Specialist

Operations Analyst

Operations Specialist

Senior Campaign Operations Manager

National Books Operations Manager

Operations Manager