Manager, Order Management – Mandarin Speaker
BASF
full-time
Posted on:
Location Type: Office
Location: Petaling Jaya • Malaysia
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About the role
- Oversee and enhance end-to-end processes for China Petrochemical industrial operations
- Lead, support, and develop the OTC end to end team for China in Malaysia, fostering a culture of continuous improvement and operational excellence
- Lead best-level services leveraging digital tools
- Act as a changing agent leveraging AI and automation solution
- Act as team OTC knowledge expert and master the team skill set
- Promote cross-functional collaboration to break down silos and achieve optimal service, safety, and cost efficiency
- Involve in S&OP process with acrylate planners and preventively identify resource limitation and fulfillment risks
- Collaborate closely with sales/planners/marketing/co-producer managers/Transport Management & Distribution Network Management coordinator for solutions to cope with any short-term and long-term business changes balancing cost and service level
- Collaborate with finance team for effective order and invoicing processing
- Collaborate with controlling team for month end reconsolidation arrangement and report generating
- Collaborate with EHSQ & Technical Data Sheet team for safely storage and transportation handling
- Support on Zhanjiang Verbund Site (ZVS) ramp up and OTC Transformation
- Support ZVS ramp-up and transformation initiatives, including risk identification and project execution
- Contribute to supply chain transformation projects and other assignments as directed by management
Requirements
- Bachelor’s degree or higher in International Trade, Logistics, Supply Chain Management, or a related field
- Lean Six Sigma Green Belt or Black Belt certification is an added advantage
- Minimum 8 years of experience in OTC, planning, and logistics
- Experience in the chemical industry is highly preferred
- Proficient in Mandarin (both written and spoken) for communication with customers in China, as well as fluency in English
- Proficiency in SAP and Microsoft Excel is required.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
OTCS&OPrisk identificationproject executionsupply chain transformationlogisticsplanningcontinuous improvementoperational excellencedigital tools
Soft Skills
leadershipcollaborationcommunicationteam developmentproblem-solvingcross-functional collaborationchange managementcultural fosteringcustomer engagementorganizational skills
Certifications
Bachelor’s degreeLean Six Sigma Green BeltLean Six Sigma Black Belt