BASF

Order & Transport Management Manager

BASF

full-time

Posted on:

Location Type: Hybrid

Location: Warszawa • Poland

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About the role

  • Promote customer satisfaction by overseeing everything from direct customer contact to transport management
  • Ensure the execution of daily operations and alignment with the goals of the European supply chain organization and GBU strategy
  • Report to the Head of Customer Service and Order & Transport Management EMEA
  • Manage relevant KPIs with a focus on delivery services and be responsible for cost centers
  • Conduct employee performance management and support development activities of employees
  • Maintain close contact with global planners of the SBUs, customer service, product management, and other relevant interfaces such as Transport Management and Logistics Procurement

Requirements

  • Degree in economics, business administration or a related field, or several years of professional experience in supply chain operations
  • Extensive knowledge of project management and experience in a leadership position or equivalent skills
  • In-depth knowledge of change management as well as order and process management
  • Very good knowledge of MS Office (Excel, PowerPoint) and good knowledge of SAP S/4HANA and/or Salesforce
  • Have a strong digital affinity and experience with leveraging AI to improve supply chain processes
  • Fluent German and English skills
  • Team player with a practical problem-solving ability and the capacity to recognize and drive innovation
  • Willingness to travel about one week per month
Benefits
  • life insurance
  • co-financing of MultiSport card
  • remote work allowance
  • training & development programs
  • Company Social Benefits Fund
  • VIP medical care
  • lunch card
  • commuting allowance
  • EAP Employee Assistance Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementchange managementorder managementprocess managementsupply chain operationsKPI managementcost center managementemployee performance managementdigital affinityAI in supply chain
Soft Skills
customer satisfactionleadershipteam playerproblem-solvinginnovationcommunicationdevelopment supportorganizational skillsinterpersonal skillsadaptability