Basemakers

Brand Partner Manager

Basemakers

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Junior

About the role

  • Maintain proactive and consistent communication with brand partners to reinforce the value delivered by Basemakers.
  • Build and strengthen relationships with key decision-makers, establishing trust and long-term partnership.
  • Respond quickly to inquiries and work cross-functionally with internal teams to resolve issues and address partner needs.
  • Monitor and report on key performance indicators including communication cadence, retention and attrition trends, and customer lifetime value.
  • Identify and pursue opportunities to grow revenue with existing brand partners through thoughtful expansion initiatives and sales conversations.
  • Collaborate with field leadership to target priority markets and increase brand presence in key accounts.
  • Track and evaluate expansion efforts through metrics such as brands pitched, expansion success rate, and revenue growth.
  • Maintain a strong focus on brand partner satisfaction by understanding partner goals and delivering consistent support.
  • Look for opportunities to create thoughtful partner experiences through personalized touches and proactive engagement.
  • Document and track partner concerns or feedback to ensure timely resolution and continuous improvement.
  • Measure success through brand partner feedback and satisfaction indicators.
  • Maintain accurate records of partner communications and activity within Salesforce and Notion.
  • Develop monthly reports that clearly communicate field team impact using data, insights, and visual storytelling.
  • Conduct research on brand partners, including distribution channels, growth potential, and alignment with expansion goals.
  • Leverage tools such as ChatGPT for communication drafting and Gong for call analysis to improve efficiency and insight generation.
  • Stay current on industry trends and best practices in field sales and merchandising.
  • Serve as the primary day-to-day contact between Basemakers and brand partners.
  • Communicate brand priorities and feedback to directors, regional managers, and account sales managers to ensure alignment across field teams.
  • Address challenges as they arise with thoughtful problem-solving and collaboration.
  • Contribute insights during department discussions to help solve regional challenges and improve brand performance.

Requirements

  • At least one year of experience at Basemakers strongly preferred.
  • Excellent written communication skills, with the ability to represent Basemakers professionally and clearly in all brand partner correspondence.
  • Proven experience in Basemakers field sales, retail execution, and account management.
  • Strong sales orientation with a proactive approach to identifying opportunities and delivering value-driven recommendations to partners.
  • Highly adaptable with the ability to manage shifting priorities while maintaining strong attention to detail and accuracy.
  • Exceptional communication and relationship-building skills.
  • Strong analytical skills with working proficiency in Sheets/Excel, Slides/PowerPoint, Docs/Word, Salesforce, and Notion.
  • Demonstrated ability to collaborate effectively within a cross-functional team environment.
  • Creative problem-solving abilities paired with a strong customer-focused mindset.
  • Comfortable operating in a high-accountability environment with ambitious expectations, tight timelines, frequent follow-up, and direct visibility from senior leadership, including regular interaction with the CEO on brand initiatives.
  • Bachelor’s degree preferred, ideally in Business, Marketing, or a related field.
Benefits
  • Infrequent travel will be required.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
field salesretail executionaccount managementanalytical skillscommunication cadencecustomer lifetime valuerevenue growthexpansion success ratesales orientationproblem-solving
Soft Skills
written communicationrelationship-buildingadaptabilityattention to detailcollaborationcustomer-focused mindsetproactive approachthoughtful engagementtrust-buildinginsight generation