Basemakers

Account Manager

• Maintain proactive and consistent communication with brand partners to reinforce the value delivered by Basemakers.
• Build and strengthen relationships with key decision-makers, establishing trust and long-term partnership.
• Respond quickly to inquiries and work cross-functionally with internal teams to resolve issues and address partner needs.
• Monitor and report on key performance indicators including communication cadence, retention and attrition trends, and customer lifetime value.
• Identify and pursue opportunities to grow revenue with existing brand partners through thoughtful expansion initiatives and sales conversations.
• Collaborate with field leadership to target priority markets and increase brand presence in key accounts.
• Track and evaluate expansion efforts through metrics such as brands pitched, expansion success rate, and revenue growth.
• Maintain a strong focus on brand partner satisfaction by understanding partner goals and delivering consistent support.
• Look for opportunities to create thoughtful partner experiences through personalized touches and proactive engagement.
• Document and track partner concerns or feedback to ensure timely resolution and continuous improvement.
• Measure success through brand partner feedback and satisfaction indicators.
• Maintain accurate records of partner communications and activity within Salesforce and Notion.
• Develop monthly reports that clearly communicate field team impact using data, insights, and visual storytelling.
• Conduct research on brand partners, including distribution channels, growth potential, and alignment with expansion goals.
• Leverage tools such as ChatGPT for communication drafting and Gong for call analysis to improve efficiency and insight generation.
• Stay current on industry trends and best practices in field sales and merchandising.
• Serve as the primary day-to-day contact between Basemakers and brand partners.
• Communicate brand priorities and feedback to directors, regional managers, and account sales managers to ensure alignment across field teams.
• Address challenges as they arise with thoughtful problem-solving and collaboration.
• Contribute insights during department discussions to help solve regional challenges and improve brand performance.

Brand Partner Manager

Manager

• Lead our PNW team at the DM level
• Field Reps who apply need to meet the following criteria to be considered

District Manager, PNW

QA Automation Engineer

• You will report directly to the Data & Tech Lead, acting as their right hand in architecting and building key parts of an "internal operating system" that our Brand Partners and Field Teams will rely on every day.
• You won't just be maintaining databases, you will be building full stack data applications and ETL pipelines connecting our SaaS tools (Salesforce, Notion, Repsly), into a unified, AI-first internal intelligence layer.
• Write robust Python scripts to pull data from SaaS APIs (Salesforce, Notion, Shopify, Repsly), transform it, and push it to BigQuery or trigger actions in other tools.
• Instead of static spreadsheets, you will build interactive tools (using Streamlit and Plotly) that allow our internal teams to optimize workflows and track performance dynamically.
• You will build autonomous agents that perform actual work.

Brand Partner Manager

District Manager, PNW

Analytics & Automation Engineer