Safety Manager
BART, A Portside Company
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Serve as a subject matter expert for aviation safety, supporting customers in applying the platform to their safety programs, manuals, and operational workflows.
- Lead initiatives to ensure customer safety teams successfully adopt and mature their use of the software.
- Review, interpret, and provide recommended updates on safety manuals, SMS documentation, ASAP programs, and related policies to support best practices and regulatory alignment.
- Provide consultative support to customers on safety program implementation, optimization, and continuous improvement (advisory-focused).
- Analyze industry trends, regulatory updates, and audit findings to inform product strategy and customer success initiatives.
- Gather, synthesize, and communicate customer feedback and safety use cases to Product and Development teams to guide feature enhancements and prioritization.
- Collaborate cross-functionally with Product, Customer Success, and Development to ensure features and workflows align with real-world safety operations.
- Provide leadership with insights into emerging trends, customer challenges, and opportunities within aviation safety programs.
- Support training initiatives, webinars, and educational content related to safety best practices and software usage.
Requirements
- Strong background in aviation safety, operations, or regulatory compliance.
- Experience working with safety manuals, SMS documentation, ASAP programs, and regulatory guidance.
- Comfortable working within SaaS platforms; able to quickly learn and apply software to support customer needs.
- Analytical and innovative, with the ability to translate operational and regulatory requirements into actionable product recommendations.
- Strong written and verbal communication skills.
Benefits
- Competitive base salary
- Fully remote work
- Generous time off policy
- Health, dental, and vision insurance
- Opportunities for professional development and career advancement
- Dynamic, collaborative, and fast-growing work environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
aviation safetysafety manualsSMS documentationASAP programsregulatory complianceSaaS platformsproduct recommendationsoperational workflowscontinuous improvementcustomer success
Soft skills
analyticalinnovativewritten communicationverbal communicationleadershipcollaborationconsultative supportcustomer feedback synthesistraining supportcross-functional collaboration