BART, A Portside Company

Customer Success Manager

• Provide support services for customers: data entry & data verification
• Setting up, monitoring and fixing data loading scripts
• Creating mappings and configurations for data imports
• Transform large Excel spreadsheets into an appropriate format
• Perform administration of existing accounts and configure the port
• Contact customers for correcting mistakes, verifying data, sending missed information, delivering results of data imports
• Cooperate with product management team and report bugs

Customer Success Specialist

Administration

• Enter, validate, and maintain utilization, contract, and asset data in LeaseWorks.
• Generate and email invoices (Rent, MR, SD, and ad hoc).
• Record and reconcile incoming payments.
• Set up and maintain the contract and asset data set.
• Manage document uploads and ensure proper organization.
• Monitor alerts and system notifications for key operational events.
• Produce reports, dashboards, and system documents upon request.
• Execute data migrations from customer data sources.
• Build product configurations and customizations based on customer requirements.
• Manage and execute bulk data imports and updates (CSV, Excel, internal tools).
• Perform system configurations and environment setup tasks post-deployment (excluding DevOps responsibilities).

Lease Administration – Back Office Specialist

Sales

• Lead the development and execution of Portside’s global sales strategy, with a focus on accelerating ARR growth and expanding market presence.
• Build, manage, and mentor a high-performing sales team across regions and customer segments.
• Ensure consistent attainment of revenue targets through disciplined pipeline management, forecasting, and performance tracking.
• Collaborate closely with Marketing, Product, and Customer Success teams to deliver a cohesive go-to-market strategy and seamless customer experience.
• Establish and maintain strong relationships with key customers, partners, and aviation industry stakeholders.
• Define and refine sales processes, tools, and performance metrics to enable scalable and data-driven growth.
• Represent Portside at major aviation and technology industry events and conferences.
• Stay current on aviation technology trends, regulatory developments, and competitive dynamics across business and government aviation sectors.

VP, Sales

Account Executive

• Identify and engage key decision-makers at major airlines, including executives in operations, finance, IT, and commercial strategy.
• Drive end-to-end sales cycles, from prospecting and initial outreach to contract negotiation and closing multi-million-dollar deals.
• Sell Portside’s airline solutions, including custom projects spanning the Flight Scheduling and Optimization, Crew Management, and Data Analytics platforms, tailoring demonstrations and proposals to address airlines' operational challenges and efficiency goals.
• Develop deep relationships with airline stakeholders, ensuring high client satisfaction and long-term partnerships.
• Collaborate with marketing and product teams to create messaging, sales collateral, and go-to-market strategies for airline solutions.
• Maintain a pulse on industry trends, competitive offerings, and evolving airline technology needs to position Portside as the leading solution provider.

Enterprise Sales Executive

Technical Project Manager

• Support the planning and execution of software and reporting projects across multiple teams.
• Gather, document, and refine business and technical requirements from internal stakeholders and customers.
• Translate requirements into structured tasks/tickets in JIRA; help maintain project backlogs.
• Coordinate work across developers, report writers, QA testers, and customer-facing teams.
• Validate completed reports, dashboards, or features for accuracy and completeness.
• Assist with deployment planning, release coordination, and stakeholder communication.
• Perform data checks, basic analyses, and investigative work to resolve issues.
• Learn and work with tools such as Power BI, Salesforce, JIRA, Confluence, and other internal systems.
• Proactively identify risks, gaps, and dependencies and escalate when appropriate.
• Work independently and “figure things out,” even with minimal instructions or supervision.

Associate Technical Project Manager

Analyst

• Manage multiple concurrent implementations from kickoff through go-live
• Serve as the primary customer contact during onboarding and training, ensuring a smooth and positive experience
• Configure software based on customer requirements and operational workflows
• Coordinate with internal teams (product, engineering, and support) to resolve issues and ensure timely delivery
• Conduct user training sessions and provide hands-on guidance throughout implementation
• Gather customer feedback to inform product enhancements and process improvements
• Manage expectations and prevent scope creep in complex projects

Implementation and Training Analyst

Backend Engineer

• Design and implement software solutions using .NET following industry best practices such as DRY, KISS, design patterns, etc.
• Develop and maintain APIs, ensuring they meet high performance, reliability, and security standards for internal and external system integrations
• Design database schemas, manage database operations and SQL queries, ensuring efficient database reliability
• Write unit and integration tests, contribute to the test strategy execution and overall quality of the company products
• Follow the company’s code and development standards
• Refactor existing software components in order to eliminate technical debt and improve application extensibility
• Estimate software development work in conjunction with the product team
• Deploy software releases to production and other environments
• Use and maintain CI/CD pipelines in coordination with the DevOps team
• Use and maintain infrastructure in coordination with the DevOps team
• Work closely with the security team to maintain compliance with the company’s security standards
• Conduct code reviews
• Collaborate with the management team on setting project goals and their execution

Senior .NET/Blazor Software Engineer

• Design and implement software solutions using .NET framework following industry best practices such as DRY, KISS, design patterns, etc.
• Develop and maintain APIs, ensuring they meet high performance, reliability, and security standards for internal and external system integrations.
• Design database schemas, manage database operations and SQL queries, ensuring efficient database reliability.
• Write unit and integration tests, contribute to the test strategy execution and overall quality of the company products.
• Refactor existing software components in order to eliminate technical debt and improve application extensibility.
• Estimate software development work in conjunction with the product team.
• Deploy software releases to production and other environments.
• Use and maintain CI/CD pipelines in coordination with the DevOps team.
• Work closely with the security team to maintain compliance with the company’s security standards.
• Conduct code reviews.
• Collaborate with the management team on setting project goals and their execution.

Senior .NET Software Engineer

• Design and implement software solutions using .NET framework following industry best practices such as DRY, KISS, design patterns, etc.
• Design and implement software solutions using .NET technologies, Blazor, and .ASP.NET following industry best practices such as DRY, KISS, design patterns, etc.
• Develop and maintain APIs, ensuring they meet high performance, reliability, and security standards for internal and external system integrations
• Design database schemas, manage database operations and SQL queries, ensuring efficient database reliability
• Write unit and integration tests, contribute to the test strategy execution and overall quality of the company products
• Follow the company’s code and development standards
• Refactor existing software components in order to eliminate technical debt and improve application extensibility
• Estimate software development work in conjunction with the product team
• Deploy software releases to production and other environments
• Use and maintain CI/CD pipelines in coordination with the DevOps team
• Use and maintain infrastructure in coordination with the DevOps team
• Work closely with the security team to maintain compliance with the company’s security standards
• Conduct code reviews
• Collaborate with the management team on setting project goals and their execution

Junior .NET Software Engineer

MAUI / .NET Software Engineer

Marketing

• Build, execute, and optimize multi-channel demand generation campaigns (email, digital, events, webinars, account-based marketing) to generate qualified pipeline.
• Develop lead nurturing programs and scoring models to move prospects through the funnel.
• Track, analyze, and optimize performance metrics to ensure continuous improvement and ROI.
• Partner with product and sales teams to translate complex solutions into clear, differentiated value propositions.
• Develop messaging frameworks, competitive positioning, and product launch strategies.
• Create compelling collateral (case studies, presentations, demo scripts, one-pagers) to support the sales process.
• Own the marketing plan in alignment with sales and revenue targets.
• Conduct market research and customer segmentation to refine targeting and campaign strategy.
• Manage and optimize the corporate website to drive conversion and improve user experience.
• Collaborate cross-functionally to ensure consistent messaging across touchpoints.
• Travel up to 20% of the time.

Marketing Manager

• Sell advanced aviation software solutions including Business Aviation Aircraft Owner Portal, Fleet and Crew Optimization, and Portside Flight Management Systems
• Identify and engage potential clients in the aviation industry
• Present and demonstrate SaaS solutions highlighting features like streamlined communication, maintenance tracking, and financial management tools
• Build and maintain strong client relationships
• Collaborate with marketing and product teams to develop sales strategies and campaigns
• Stay up-to-date with industry trends and competitor offerings
• Travel up to 30% of the time