Barnes & Thornburg LLP

Growth Marketing

• Lead and supervise a high-performing client growth team, fostering collaboration across assigned practice areas and with other Senior Client Growth Managers to develop, implement, and share business development and marketing best practices.
• Serve as the primary business development and client growth resource for the Litigation Department Chair, practice group leaders, and other department leadership. Partner closely with the Department Operating Officer and other firm stakeholders to identify, prioritize, and execute strategic initiatives requiring department and firmwide support.
• Develop and execute business development strategies that strengthen existing client relationships, generate new business opportunities, expand client engagements, and drive cross-selling initiatives across assigned practices and industry sectors.
• Participate in the development of department and practice-specific business development plans and lead the execution of identified goals, objectives, and key results.
• Maintain a deep understanding of the firm's practices, services, industries, geographic markets, and business operations to effectively position the firm's capabilities, identify growth opportunities, facilitate cross-practice collaboration, and connect clients and prospects with the appropriate legal resources.
• Provide strategic business development counsel, coaching, and guidance to attorneys and practice leaders, including support for individual opportunities, client relationship expansion, and broader market positioning efforts.
• Guide attorneys in developing and executing visibility strategies that enhance market presence and support business development objectives, including conference participation, speaking engagements, thought leadership programs, client events, and other profile-raising opportunities.
• Support lateral integration and growth initiatives by assisting with the recruitment, interviewing, onboarding, and business development planning of lateral attorneys to accelerate successful integration and revenue generation.
• Lead the collection, maintenance, organization, and dissemination of practice experience and credential information, ensuring data is current, accessible, and effectively leveraged in business development, marketing, and proposal efforts.
• Oversee the development of pitches, proposals, RFP responses, presentations, and related business development materials in collaboration with Proposal, Legal Operations, Communications, and Client Growth colleagues, ensuring deliverables effectively communicate the firm's experience, differentiators, pricing strategies, and value proposition.
• Collaborate with cross-functional teams, including communications, media relations, events, business intelligence, proposals, and creative services, to develop compelling market-facing content and campaigns that elevate practice visibility and support client growth objectives.
• Manage and advise on marketing and business development investments, sponsorships, and related expenditures, evaluating return on investment and recommending strategies to maximize impact and efficient use of firm resources.
• Coordinate industry, professional, and strategic relationship-building initiatives, including thought leadership programs, sponsorships, conferences, client events, CLEs, webinars, networking opportunities, and other business development activities.
• Oversee the preparation and submission of lawyer rankings, awards, and related recognition opportunities that support the strategic positioning of the department and its attorneys.
• Utilize business intelligence, market research, and business development technologies to identify opportunities, analyze trends, evaluate prospects, and provide actionable insights to attorneys and practice leaders.
• Perform other duties and special projects as assigned.

Senior Client Growth Manager

Attorney

• Operates a computer and standard office equipment; transcribes dictation as needed
• Prepares correspondence, memoranda and other legal documents from drafts
• Screens telephone calls and records messages
• Handles incoming mail and ensures timely delivery of outgoing mail
• Opens new files and requests conflict of interest checks
• Makes appointments and adds to calendars as requested
• Processes bills and completes attorney or timekeeper diary as requested
• Performs overload typing, filing, photocopying, and receptionist relief as needed
• Performs legal Litigation duties as required

Legal Administrative Float

Administration

• Under general supervision and according to established policies and procedures, the Office Administrator will be responsible for providing the day-to-day management of administrative functions related to Human Resources, Operations and Facilities, Administrative Support, and Financial Planning for the assigned office location.
• Serves as a trusted operational advisor to office leadership, proactively identifying issues, anticipating needs, and ensuring that day-to-day operations function smoothly.
• Performs assigned human resources functions for the office, ensuring fair and consistent implementation of human resources policies and procedures and compliance with applicable federal, state and local employment laws.
• Responsible for full cycle performance management of direct reports, including direct supervision, training, coaching, evaluation, and compensation review.
• Partners with Human Resources on direct report employment-based decisions related to promotion, performance improvement, and termination.
• Prepares and maintains business professionals compensation budget and oversees financial management functions for the office.
• Maintains office operating expense and capital budget, reviews and analyzes the office budget variance report on a monthly basis, and prepares and submits monthly budget variance report.
• Manages facilities management functions for the office, ensuring the office is well-maintained and oversees the purchasing, inventory control, and vendor relations for the office.

Office Administrator

Administrative Assistant

• Provide comprehensive administrative and legal support to attorneys and professionals across patent, trademark, and intellectual property litigation matters
• Support the preparation, filing, and management of IP-related documents in domestic and international jurisdictions
• Assist with U.S. and international patent prosecution, including preparation of applications, responses, and related correspondence
• Maintain and update IP docketing systems, ensuring accuracy of deadlines and actions taken
• Review incoming correspondence from the USPTO, foreign associates, and clients; prioritize and route for action
• Maintain electronic and physical IP files, including correspondence, filings, and prosecution histories
• Assist attorneys with preparation of litigation documents, including pleadings, motions, discovery materials, and exhibits
• Support document organization, production, and filing in federal and state courts, including e-filing
• Coordinate with attorneys and paralegals on case management and document tracking
• Prepare correspondence, memoranda, and legal documents from written or oral drafts
• Manage attorney calendars, schedule meetings, travel arrangements, and time entry
• Open new matters and coordinate conflict checks
• Process billing, review and edit pre-bills, and assist with time entry and expense submissions
• Maintain document management systems and ensure proper organization of records
• Collaborate with administrative departments to support workflow
• Maintain strict confidentiality of client and firm information

Legal Administrative Assistant

Marketing

• Assist with maintaining and improving data quality across CRM, experience management, and marketing technology platforms.
• Help monitor data health, flag inconsistencies, and support data cleansing, deduplication, and enrichment processes.
• Organize and standardize data related to matters, client contacts, and business development initiatives.
• Support the setup and maintenance of workflows for data validation and enrichment with guidance from senior team members.
• Help track key metrics (KPIs) around data quality and system usage.
• Coordinate with other teams to ensure consistent data governance and compliance practices.
• Assist in building basic dashboards and reports to support marketing campaigns, rankings submissions, BD efforts, and client outreach.
• Compile research on clients, prospects, competitors, and industries to support business development initiatives.
• Help maintain business intelligence libraries and repositories.
• Support the use and maintenance of marketing and business development tools, including CRM, marketing automation systems, and data reporting platforms.
• Help test and document updates or enhancements to marketing and business development systems.
• Stay informed about marketing technology and data trends to support ongoing improvements.

Senior Client Growth Manager

Legal Administrative Float

Office Administrator

Legal Administrative Assistant

Marketing Technology, Data Coordinator