Bardavon

Inside Sales Representative

Bardavon

full-time

Posted on:

Location Type: Remote

Location: California • United States

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About the role

  • Guiding applicants through the enrollment process to answer questions and provide motivation
  • Regularly calling applicants (~50-60% of time on phone)
  • Email follow up
  • Chat with applicants and answer questions via web-based chat tools
  • Individually responsible for closing sales and hitting quarterly quotas
  • Manages volume of patients throughout the enrollment funnel/process
  • Proactively thinks of ways to improve the enrollment process for patients and teammates and helps execute on those ideas with the team
  • Answers patients questions accurately, with compassion & patience
  • Learns the motivations and goals expressed by patients and why they are seeking care
  • Uses independent judgement on how and when communication should be made to patients
  • Accountable for conversion rate of the patients
  • Attends sales & customer service trainings & receive regular coaching on improving patient contact quality/efficacy
  • Work with confidential health information and/or issues using discretion and judgment
  • Become an expert on Whole Person Care, including staying up to date with new program features and enabling technology

Requirements

  • 2+ years of experience in a sales or customer service environment
  • Has previously managed a sales pipeline
  • Experience working with a CRM and customer data
  • Self motivated with a strong attention to detail
  • Preferred experience interacting with senior population
Benefits
  • health insurance
  • retirement plans
  • paid time off
  • flexible work arrangements
  • professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales pipeline managementcustomer relationship management (CRM)enrollment processconversion rate optimizationdata management
Soft Skills
communicationcompassionpatienceself-motivationattention to detailproblem-solving