Banyan Treatment Centers

Care Coordinator

• Conduct comprehensive telehealth intake assessments, including clinical screenings and information gathering, to determine client needs and appropriate program placement
• Coordinate closely with Admissions, Business Development, and Telehealth Clinical teams to ensure a smooth transition from intake through treatment initiation
• Apply professional judgment to review client assessments and assist in identifying appropriate services, treatment recommendations, and care pathways
• Serve as a key point of contact for internal teams to support communication and coordination of telehealth services
• Provide clients with education on program expectations, treatment processes, and available services
• Conduct scheduled individual check-ins or supportive sessions to monitor progress, address barriers to care, and reinforce treatment goals
• Assist therapists with treatment planning, client assignments, and coordination of services within the telehealth program
• Promote client engagement, accountability, and retention throughout the treatment experience
• Maintain accurate, timely, and complete documentation related to client intakes, care coordination activities, and treatment updates within required systems
• Ensure all documentation complies with organizational policies, regulatory requirements, and confidentiality standards
• Communicate updates and client progress with internal teams through systems such as Salesforce and the electronic medical record
• Participate in team meetings, case reviews, and program initiatives to support the ongoing development of telehealth services

Telehealth Care Coordinator

Therapist

• Conduct comprehensive assessments including ASAM forms, biopsychosocial assessments, and applicable evaluations.
• Identify treatment needs, integrating findings into a collaborative, measurable treatment plan with patients.
• Document and update treatment plans and clinical records in adherence to program, regulatory, and confidentiality standards, maintaining accuracy and security.
• Maintain regular contact with referral sources and family members to provide progress updates and facilitate support, offering consistent communication throughout the treatment process.
• Lead and facilitate individual and group sessions, including daily process groups and multidisciplinary treatment reviews, promoting open self-disclosure and collaboration on patient needs and goals.
• Coordinate resources and develop post-discharge plans to support patients with legal, financial, and vocational needs, ensuring comprehensive recovery planning.
• Apply clinical judgment and intervention skills in crisis situations, including risk assessments, de-escalation, and suicide risk evaluations.
• Adapt therapeutic approaches to meet diverse patient needs.
• Build rapport and foster trust with patients through strong interpersonal skills, working effectively with diverse populations.

Banyan Treatment Centers

Telehealth Care Coordinator

Telehealth Therapist

Telehealth Therapist – Per Diem