
Senior Systems Administrator
BankFirst Financial Services
full-time
Posted on:
Location Type: Office
Location: Columbus • Mississippi • United States
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Job Level
About the role
- Ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions.
- This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems.
- Plan, test, and implement upgrades of our information systems.
- After system changes, perform tests and help resolve any user or technical issues.
- Manage and support VMware virtual desktop and Microsoft Windows environments with a focus on high availability and scalability of architectures.
- Analyze incidents, identify root causes, and provide solutions for system issues.
- Configure hardware including firewalls.
- Develop and apply best practices.
- Maintain documentation as required.
- Serve as an escalation point for the IT Help desk which will involve assisting end users with various issues.
- More complex issues may require in-person support.
- Maintain high customer satisfaction ratings.
- Serve as technical representative on IT projects or specific IT areas.
Requirements
- A Bachelor's Degree in computer science, computer engineering, information systems, or a related field.
- Systems Administration experience (5-10 years preferred).
- Scripting experience.
- Experience with VMware.
- Experience and certifications with VMware Horizon (VDI) is preferred.
- Comfortable working with various operating systems.
- Excellent communication and interpersonal skills.
- Background must demonstrate the ability to take ownership in troubleshooting and solving issues.
- Must demonstrate the ability to operate effectively within a complex, dynamic environment.
- Demonstrate the ability to perform testing, implementation, and documentation for projects.
- TCP/IP & DNS experience.
- Experience troubleshooting & resolving help desk requests.
- Experience troubleshooting network connectivity and cabling issues.
Benefits
- BankFirst is an EOE, including vets/ disability
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
systems administrationscriptingVMwareVMware HorizonTCP/IPDNSnetwork connectivity troubleshootingcabling issues troubleshootinginformation systems upgradesincident analysis
Soft Skills
communication skillsinterpersonal skillstroubleshooting ownershipproblem-solvingcustomer satisfactionadaptabilitydocumentationtestingimplementationescalation management
Certifications
VMware Horizon certification