BankFirst Financial Services

Senior Systems Administrator

BankFirst Financial Services

full-time

Posted on:

Location Type: Office

Location: ColumbusMississippiUnited States

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Job Level

About the role

  • Ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions.
  • This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems.
  • Plan, test, and implement upgrades of our information systems.
  • After system changes, perform tests and help resolve any user or technical issues.
  • Manage and support VMware virtual desktop and Microsoft Windows environments with a focus on high availability and scalability of architectures.
  • Analyze incidents, identify root causes, and provide solutions for system issues.
  • Configure hardware including firewalls.
  • Develop and apply best practices.
  • Maintain documentation as required.
  • Serve as an escalation point for the IT Help desk which will involve assisting end users with various issues.
  • More complex issues may require in-person support.
  • Maintain high customer satisfaction ratings.
  • Serve as technical representative on IT projects or specific IT areas.

Requirements

  • A Bachelor's Degree in computer science, computer engineering, information systems, or a related field.
  • Systems Administration experience (5-10 years preferred).
  • Scripting experience.
  • Experience with VMware.
  • Experience and certifications with VMware Horizon (VDI) is preferred.
  • Comfortable working with various operating systems.
  • Excellent communication and interpersonal skills.
  • Background must demonstrate the ability to take ownership in troubleshooting and solving issues.
  • Must demonstrate the ability to operate effectively within a complex, dynamic environment.
  • Demonstrate the ability to perform testing, implementation, and documentation for projects.
  • TCP/IP & DNS experience.
  • Experience troubleshooting & resolving help desk requests.
  • Experience troubleshooting network connectivity and cabling issues.
Benefits
  • BankFirst is an EOE, including vets/ disability
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
systems administrationscriptingVMwareVMware HorizonTCP/IPDNSnetwork connectivity troubleshootingcabling issues troubleshootinginformation systems upgradesincident analysis
Soft Skills
communication skillsinterpersonal skillstroubleshooting ownershipproblem-solvingcustomer satisfactionadaptabilitydocumentationtestingimplementationescalation management
Certifications
VMware Horizon certification