BankFirst Financial Services

System Administrator

• Ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions.
• This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems.
• Plan, test, and implement upgrades of our information systems.
• After system changes, perform tests and help resolve any user or technical issues.
• Manage and support VMware virtual desktop and Microsoft Windows environments with a focus on high availability and scalability of architectures.
• Analyze incidents, identify root causes, and provide solutions for system issues.
• Configure hardware including firewalls.
• Develop and apply best practices.
• Maintain documentation as required.
• Serve as an escalation point for the IT Help desk which will involve assisting end users with various issues.
• More complex issues may require in-person support.
• Maintain high customer satisfaction ratings.
• Serve as technical representative on IT projects or specific IT areas.

Senior Systems Administrator