Senior Financial Analyst, Regional FP&A
Crocs, Inc.
Market Financial Center Manager
Bank of America
full-time
Posted on:
Location Type: Office
Location: Broomfield • Colorado • 🇺🇸 United States
Visit company websiteSalary
💰 $72,000 - $90,300 per year
Job Level
Junior
About the role
- Support a cluster of financial centers in designated markets in the absence of the assigned financial center manager and act as a market-level resource
- Operate as a back up financial center leader within a market
- Manage client traffic, engage and appropriately route clients, and foster client retention
- Manage business results through formalized management routines and coaching
- Create a world class client experience environment
- Manage market-level initiative prescribed by market leaders
- Drive operational excellence and ensure all aspects of the financial center run effectively and cohesively
- May have responsibilities for managing associates, including recruiting, onboarding and developing talent
- Demonstrate Opportunity & Inclusion Champion, Manager of Process & Data, Enterprise Advocate & Communicator, Risk Manager, People Manager & Coach, Financial Steward, Enterprise Talent Leader, and Driver of Business Outcomes behaviors
Requirements
- 1+ years of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a work team
- Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals
- Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction
- Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability
- Proven record of balancing risk and making sound decisions while achieving business goals
- Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships and demonstrate a commitment to providing personalized service
- Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results
- Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills
- Proficiency in computer skills and professional programs (for example, Microsoft Office)
- Availability to work weekends and/or extended hours as required to run the business
- Must be able to travel to any financial center within the defined market
- Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
- Desired: 1+ years of management experience including hiring, coaching and developing direct reports
- Desired: Experience in Consumer banking/financial services, mortgage, retail and/or hospitality
- Desired: Bachelor's Degree in related field
- Desired: Bilingual (fluent verbal and written)
Benefits
- This role is currently benefits eligible.
- We provide industry-leading benefits
- Access to paid time off
- Resources and support to our employees
- Support for teammates’ physical, emotional, and financial wellness
- Competitive benefits to support their physical, emotional, and financial well-being
- Predictable pay: This role is compensated with a base salary and is not incentive eligible.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial acumencustomer serviceproblem resolutionfinancial report interpretationrisk managementcoachingtrainingmanagementMicrosoft Officebilingual
Soft skills
leadershipinfluencecollaborationinterpersonal skillsorganizational skillscommunication skillsactive listeningrelationship buildingprioritizationdelegation