Bank of America

Operations Analyst – Global Wire Operations

Bank of America

full-time

Posted on:

Location Type: Hybrid

Location: Richmond • Pennsylvania • Virginia • United States

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Tech Stack

Swift

About the role

  • Analyzing day-to-day issues
  • Researching and providing resolution for various issues
  • Supporting defined procedures and routine analytics
  • Creating reports and completing exception processing
  • End-to-end handling of post‑settlement wire investigations
  • Conducting investigative outreach to obtain required information
  • Analyzing payment data to identify root causes

Requirements

  • 2+ years of experience working with wire payment flows and message types (e.g., SWIFT)
  • Strong written and verbal communication skills
  • Proven ability to manage a high‑volume workload
  • Strong attention to detail, sound judgment, and analytical skills
  • Demonstrated ability to take ownership of cases from initiation through resolution
  • Experience with GIN and WTX applications preferred
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Employee development programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
wire payment flowsmessage typesSWIFTanalytical skillsexception processingdata analysis
Soft Skills
written communicationverbal communicationattention to detailsound judgmentcase ownership