Production Operations Specialist II
Bank of America
full-time
Posted on:
Location Type: Hybrid
Location: Kennesaw • North Carolina • United States
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About the role
- Coordinate with all stakeholders
- Close coordination with L2, Development, LOB and testing team required
- Tracking, Monitoring and Status Reporting of activities
- Mentor team members
- Manages and prioritizes multiple tasks and assignments for the team
- Provides point of escalation for team members, peers, and partner teams
- Works with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives
- Participates and helps with resource interviews and onboarding processes
- Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes
- Provide 12x7 on-call rotational support, including off-hours support, during weeknights, Saturdays, and Sundays and on holidays as required
Requirements
- 3+ years in technology architecture, reliability engineering, or infrastructure strategy roles
- Proven track record of delivering stability-focused initiatives in large-scale environments
- Strong knowledge of J2EE distributed systems, Database and understanding of cloud architecture (AWS, Azure, GCP), and microservices
- Experience with reliability engineering and monitoring/observability tools
- Knowledge of AI tools including Python skills
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
J2EEdistributed systemsdatabasecloud architectureAWSAzureGCPmicroservicesreliability engineeringmonitoring tools
Soft Skills
coordinationmentoringtask managementescalation managementcommunicationteam collaborationresource managementonboarding supportcompliance activitiesproblem-solving