Operations Performance Manager – Check, Digital Claims
Bank of America
full-time
Posted on:
Location Type: Hybrid
Location: Fort Worth • Arizona • Texas • United States
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About the role
- Driving operational support across multiple locations/site
- Influencing site leadership to achieve key operating metrics
- Ensuring rigorous reporting & inspection routines
- Leading key initiatives and translating strategy into operational deployments
- Proactively identifying/responding to risk issues
- Coached team managers for positive results
Requirements
- 2 years current Check/Digital claims experience
- 2 years operations management
- Thorough knowledge of enterprise product/channel or front/back-office operations
- Exceptional written and verbal communications skills
- Comfortable with multi-tasking and prioritization
- Able to work independently in a fast-paced environment
- Excellent time management skills
- Ability to lead complex projects
- Proficient Microsoft Office skills (PowerPoint and Excel)
Benefits
- Inclusive workplace
- Opportunities to learn and grow
- Commitment to supporting teammates’ wellness
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operations managementCheck claims experienceDigital claims experienceenterprise product knowledgefront-office operationsback-office operationsproject management
Soft Skills
written communicationverbal communicationmulti-taskingprioritizationindependent worktime managementleadership