Program Manager
Bank of America
full-time
Posted on:
Location Type: Office
Location: Chicago • Illinois • New Jersey • United States
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Salary
💰 $140,000 - $173,400 per year
About the role
- Oversees programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function.
- Serves as the primary contact to department managers for critical change initiatives and communicates, influences, and negotiates vertically and horizontally to obtain or leverage resources.
- Delivers regulatory and executive material and ensures results align to program strategy, simplification, and new capabilities.
- Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders.
- Monitors the execution of defined tasks through tracking of multi-year program milestones and statuses, developing program plans, and measuring progress against key performance indicators.
- Analyzes, evaluates, and overcomes program risks, and produces program reports for managers and stakeholders.
- Identifies key requirements for cross-functional teams and external vendors to perform in alignment with program objectives.
- Works with other program managers to identify risks and opportunities across multiple projects, leading decision-making for effective resolution.
- Meets with stakeholders to provide transparency into project issues, builds positive relationships, asks questions, and uses tools to uncover root causes and make recommendations.
Requirements
- 8+ years of program/portfolio management experience in highly regulated environments
- Ability to establish, maintain and influence relationships with relevant stakeholders and lead/participate in cross-functional teams to achieve program objectives
- Must have proven hands-on supporting large-scale technology programs from requirements through deployment, including timelines, scope, risk mitigation and adoption
- Proven ability to support and drive end-to-end change adoption strategies
- Strong executive presence with experience facing off with senior leaders
- Strong written and oral presentation skills with ability to synthesize key messages for Senior Executives
- Strong business centric mindset with ability to utilize sound judgment and tailor approach to drive optimal outcomes
- Ability to consider diverse data inputs and provide decisive solutions
- Knowledge of Agile/PMI methodologies
- Advanced/Expert MS Office skills, especially Excel and PowerPoint
Benefits
- Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
- Industry-leading benefits
- Access to paid time off
- Resources and support to contribute to the sustainable growth of our business and the communities we serve
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementportfolio managementchange managementrisk mitigationAgile methodologiesPMI methodologiesprogram reportingperformance indicatorstechnology program deploymentrequirements analysis
Soft Skills
relationship buildinginfluencenegotiationcommunicationexecutive presencepresentation skillsjudgmentproblem-solvingcross-functional teamworkstakeholder engagement