Group Manager
Bank of America
full-time
Posted on:
Location Type: Office
Location: Pennington • New Jersey • United States
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Salary
💰 $120,000 - $166,100 per year
About the role
- Manages and motivates the relationship service and/or trust groups.
- Leads the client service team in all areas of problem resolution, client retention, cross selling and client satisfaction for all products.
- Provides guidance, feedback, evaluation and career planning to Relationship Service and/or Trust team leaders.
- Own service delivery outcomes, including accuracy, timeliness, and client satisfaction.
Requirements
- Extensive experience supporting or administering Nonqualified Deferred Compensation plans, including direct exposure to IRC Section 409A.
- Proven people-management experience leading client-facing service teams.
- Strong operational background with demonstrated focus on accuracy, controls, and risk mitigation.
- Ability to manage complex client issues and regulatory topics with confidence and clarity.
- Experience partnering across Legal, Compliance, Operations, and Technology functions.
Benefits
- This role is currently benefits eligible.
- We provide industry-leading benefits,
- access to paid time off,
- resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Nonqualified Deferred Compensation plansIRC Section 409Aaccuracycontrolsrisk mitigation
Soft Skills
people managementclient serviceproblem resolutionclient retentioncross sellingclient satisfactionguidancefeedbackevaluationcareer planning