Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
Supports department-wide strategies and portfolio trend analysis, forecasting, and risk/control performance
Leads innovation by identifying and championing large scale initiatives that improve the risk management, profitability, and control oversight of risks for their business unit(s)
Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
Coaches employees on best practices for structuring complex problems, performing analysis, and communicating the results and implications of their work
Maintains strategic relationships with peers and counterparts across product, technology, and business control functions
Lead large scale initiatives to optimize fraud alert reviews, customer treatment strategies, and operational efficiencies across digital channels
Translate complex analytics into clear strategies and compelling business cases (cost/benefit analysis, ROI) to support prioritization and investment decisions
Provide analytical guidance/expertise on multi-million dollar investment decisions
Perform advanced analysis of fraud trends, portfolio performance, and operational metrics across consumer, small business, and commercial portfolios using SAS, SQL, and other analytical tools
Champion the cutting edge introduction of AI driven analytical tools and capabilities to enhance fraud detection, alert prioritization, and customer treatment optimization
Establish strong governance, structure, and delivery cadence to keep initiatives moving and stakeholders aligned across Technology, Product, and Operations
Communicate insights, recommendations, and progress confidently and effectively to senior leadership

Requirements

2+ years of strong technical expertise in SAS and SQL, with the ability to leverage data to drive actionable insights and strategic decisions
4+ years of Project Management experience, managing formal projects (relevant project management/change management work experience)
Demonstrated strategic thinking capability, with a proven track record of breaking down complex problems and translating them into clear, executable strategies and action plans
Experience conducting portfolio analysis and segmentation development to identify risk trends, performance opportunities, and optimization strategies
Strong technical acumen to understand end to end data and process flows, particularly as they relate to decision engines, alerting strategies, and operational efficiency
Proven ability to work effectively across functions and organizational levels to influence outcomes and drive results in a matrixed environment
Exceptional communication and influence skills, with the ability to operate both deep “in the details” and at the executive level, clearly articulating insights, tradeoffs, and recommendations
Strong proficiency with Microsoft Excel, PowerPoint, and related tools, with the ability to synthesize complex analysis into executive ready materials.

Benefits

Discretionary incentive eligible
Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
This role is currently benefits eligible.
We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SASSQLportfolio analysiscost/benefit analysisROIfraud detectiondata analysisperformance forecastingrisk managementoperational metrics

Soft Skills

strategic thinkingproblem solvingcommunicationinfluencecoachingrelationship managementleadershipanalytical guidancecross-functional collaborationexecutive communication