Operations Support Lead III – Fraud Referral, Secured Products
Bank of America
full-time
Posted on:
Location Type: Office
Location: Tampa • Florida • New Jersey • United States
Visit company websiteExplore more
Job Level
About the role
- Supporting the business in meeting operational goals
- Performing a wide array of functions and assisting managers
- Creating, analyzing, and automating business reporting
- Administering bank or LOB programs/policies/procedures
- Remediating complex system issues
- Provisioning employees with the tools necessary to assist clients
- Assisting operations with performance analysis
- Partners with technology and platform engineering
- Managing associate scorecards and case workflow
Requirements
- 2 years current Fraud, Lending or Project Management experience
- Strong knowledge of Microsoft Office (Excel, Outlook, Word)
- Comfortable with multi-tasking and prioritization
- Able to work in an independent, efficient and effective manner in a fast-paced environment
- Strong organizational and time management skill set
Benefits
- Be a Great Place to Work
- Commitment to being an inclusive workplace
- Opportunities to learn and grow
- Support for physical, emotional, and financial wellness
- Recognition and rewarding performance
- Impact in the communities served
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business reportingperformance analysisproject managementsystem remediation
Soft Skills
multi-taskingprioritizationindependent workorganizational skillstime management