Bank of America

Transaction Management Ops Analyst

Bank of America

full-time

Posted on:

Location Type: Hybrid

Location: Jacksonville • Florida • North Carolina • United States

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About the role

  • This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts.
  • Key responsibilities include reconciliation, settlement, and trade and transfer support, providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures.
  • Job expectations include handling operational processes that may carry medium to high levels of monetary risk and assisting in training less experienced team members.

Requirements

  • Highly organized
  • Self-starter attitude and demonstrates initiative
  • Ability to multi-task and handle multiple projects in a short time period
  • Exceptional attention to detail and the ability to hold others accountable without direct supervision
  • Flexibility with the ability to handle a variety of tasks and projects independently
  • Strong written and verbal communication skills; able to influence/challenge and negotiate to keep all parties engaged in the process
  • Proven ability to provide comprehensive solutions to complex needs and/or problems
  • Ability to prioritize and meet established deadlines
  • Proficient Microsoft Excel and Word skills
  • Excellent verbal and written communication skills
  • Ability to adapt to a changing environment
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
transaction processingfulfillment processingreconciliationsettlementtrade supporttransfer support
Soft Skills
highly organizedself-startermulti-taskingattention to detailflexibilitystrong communication skillsproblem-solvingprioritizationadaptability