Bank of America

Senior Operations Team Lead

Bank of America

full-time

Posted on:

Location Type: Hybrid

Location: DallasTexasUnited States

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Job Level

About the role

  • Overseeing the Operations team workload and providing oversight
  • Executing tasks and ensuring deadlines are met
  • Identifying and resolving complex problems
  • Ensuring adherence to bank and regulatory policies
  • Evaluating efficiencies and implementing process improvements
  • Maintaining financial controls within risk appetite

Requirements

  • Understanding of foundational operations
  • Familiarity in a specific product line
  • Attention to detail
  • Effective communication skills with all levels of management
  • Independent problem-solving and escalation
  • Leadership development skills
  • Performance management skills
  • Process management skills
  • Talent development skills
  • Client management skills
Benefits
  • Health insurance
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
attention to detaileffective communicationindependent problem-solvingleadership developmentperformance managementprocess managementtalent developmentclient management