Information Management Consultant
Bank of America
full-time
Posted on:
Location Type: Hybrid
Location: Pennington • New Jersey • United States
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Salary
💰 $68,000 - $106,400 per year
About the role
- Perform complex activities supporting the assignment, sourcing, gathering, furnishing and movement of financial and client information and data according to the established guidelines and procedures
- Lead end-to-end resolution of complex client issues and inquiries, including research, escalation and approvals for items with high levels of monetary risk
- Drive execution of complex financial and non-financial client transactions
- Support process improvements, requirements, and initiatives across multiple stakeholders
- Perform quality assurance reviews, testing and training to ensure high performance accuracy of performance metrics and quality standards
- Support risk management and audit processes, including identification of issues, development of mitigation strategies, and exam preparation
- Review and update procedures as needed to ensure they are accurate and up-to-date
Requirements
- Proven experience in financial services operations, data management, or workplace benefits
- Strong analytical and problem-solving skills with attention to detail
- Ability to manage complex issues independently and collaborate across teams
- Excellent communication skills, including experience preparing executive-level reports and presentations
- Familiarity with risk management, audit processes, and control frameworks.
Benefits
- Discretionary incentive eligible
- Employees are eligible for an annual discretionary award
- Industry-leading benefits
- Access to paid time off
- Resources and support to employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data managementfinancial services operationsquality assurancerisk managementaudit processesprocess improvementsperformance metricscomplex client transactionsissue resolutionmitigation strategies
Soft Skills
analytical skillsproblem-solving skillsattention to detailcollaborationcommunication skillsindependent managementexecutive-level reportingpresentation skills