Senior Operations Analyst
Bank of America
full-time
Posted on:
Location Type: Office
Location: Dallas Fort Worth • Texas • United States
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Job Level
About the role
- Analyzing day-to-day issues and providing resolution for various issues identified within a business unit.
- Building new procedures and completing complex non-routine analytics.
- Creating reports and reviewing exception testing and processing.
- Supporting continuous improvement of processes by identifying trends and understanding the operations environment.
- Acting as a point of contact for the Sales and Servicing teams.
Requirements
- 2+ years of banking experience and ability to work under pressure and meet deadlines.
- Possesses excellent verbal and written communication skills
- Acts with a sense of urgency and creates this in others
- Displays problem-solving, analytical & organizational skills
- Acts decisively and with good judgment
- Must be flexible & adaptable; ability to handle multiple and shifting priorities
- Thinks strategically and willingly participates in projects and other opportunities
- Motivated individual who maintains a positive and professional attitude at all times
- High emphasis around identifying and managing risk
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
analyticsreportingexception testingprocess improvementprocedure building
Soft Skills
communicationproblem-solvinganalytical skillsorganizational skillsflexibilityadaptabilitystrategic thinkingmotivationjudgmenturgency