Business Executive Operations – Client Services
Bank of America
full-time
Posted on:
Location Type: Hybrid
Location: Hunt Valley • Maryland • Nevada • United States
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Salary
💰 $165,000 - $261,900 per year
About the role
- Managing multiple operations segments or divisions for the bank's internal operations
- Resolving broad operational issues and ensuring compliance with policies
- Leading implementation of opportunities to improve process performance
- Coordinating activities and processes with Lines of Business
- Establishing and leading best-practice SPI ownership across Client Services
- Ensuring strong alignment with segment leaders and Transformation partners
- Strengthening procedures and knowledge management
Requirements
- 5+ years of progressive experience in enterprise process ownership, governance, operational leadership, or related
- Proven track record leading business transformation initiatives
- Extensive experience in process management and continuous improvement
- Strong expertise in risk reduction and control enablement
- Advanced proficiency in process documentation and knowledge management
- Demonstrated expertise in Enterprise Process Management (EPM) standards
- Ability to effectively manage and influence senior stakeholders
- Experience with financial and operational management
- Demonstrated success in people leadership, leadership development, and change management
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
enterprise process ownershipgovernanceoperational leadershipprocess managementcontinuous improvementrisk reductioncontrol enablementprocess documentationknowledge managementEnterprise Process Management (EPM) standards
Soft Skills
people leadershipleadership developmentchange managementstakeholder managementinfluence