Bank of America

Business Support Manager – Level II

Bank of America

full-time

Posted on:

Location Type: Office

Location: Pennington • New Jersey • United States

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Salary

💰 $100,000 - $150,000 per year

About the role

  • Manages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope
  • Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements
  • Requires a thorough knowledge of the department or business units functional area or products
  • Working knowledge of general bank policies, programs and procedures and financial/accounting practices
  • Generally has full management responsibility over a relatively large team and may manage one or more levels of managers
  • Drives operational excellence and strategic alignment within the organization by supporting senior leadership through strategic reviews and governance routines
  • Captures and shows team accomplishments, builds compelling senior executive-level presentations, and executes behind-the-scenes routines needed for operational performance

Requirements

  • 5+ years of experience in business support, project coordination, communications roles for a large client facing organization
  • Strong organizational skills with the ability to manage multiple responsibilities, shifting priorities, and strict deadlines
  • Proven experience building professional senior executive presentations using PowerPoint or other visual storytelling tools
  • Demonstrated ability to analyze data and translate findings into meaningful insight
  • Strong written and verbal communication skills, with ability to tailor message for various audiences
  • Ability to work independently and collaborate effectively across multiple business partners
  • Excellent influencing, negotiation, and communication skills
  • Exceptional listening and interpersonal skills
Benefits
  • Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors
  • Access to paid time off
  • Industry-leading benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business supportproject coordinationdata analysisfinancial practicesoperational performance
Soft Skills
organizational skillscommunication skillscollaborationinfluencingnegotiationlisteninginterpersonal skills