Bank of America

Business Control Manager – Wealth Management Technology, Consumer Technology

Bank of America

full-time

Posted on:

Location Type: Hybrid

Location: Charlotte • Florida • North Carolina • United States

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About the role

  • Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
  • Performs monitoring and testing of controls, identifying issues and control improvements for remediation
  • Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
  • Manages the performance and productivity of team members that conduct quality inspection reviews
  • Ensures timely execution of QA activities including control execution, case management, and results reporting
  • Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
  • Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Requirements

  • 5+ years of internal control, regulatory, audit, risk, compliance or relevant work experience within a financial services or technology organization
  • 3+ years of professional domain expertise in a technical discipline, such as data management, artificial intelligence and/or information security
  • Communicates complex technical subject matter into clear, concise language suited for various audiences ranging from executives to junior analysts; strong writing/communication skills to convey outcomes to stakeholders
  • Can "connect the dots" to demonstrate ability to identify and perform thematic analysis
  • Demonstrated increasing levels of accountability and ownership
  • Demonstrated ability to operate as a change ambassador by advocating across diverse stakeholders groups
  • Strong relationship management and collaboration skills with the ability to influence and motivate teams, stakeholders and peers to build consensus and solve problems
  • Comfortable with ambiguous situations capable of analyzing, simplifying and collaborating to solve complex problems
  • Strategic thinker, self-starter, organized, versatile, and capable of performing work with minimal management oversight
  • Detail oriented with an ability to review documentation for accuracy and report on the status of risk reviews
  • Ability to coordinate and drive execution of priorities and meet deadlines to adhere with policies and standards
  • Understand complex issues and drives timely decisions, knowing when to engage others for additional input, and when to act independently
  • Excellent facilitation and presentation skills
  • Knowledge of Technology Domain discipline(s)
  • Basic knowledge of MS Office 365 products
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
internal controlregulatory complianceauditrisk managementdata managementartificial intelligenceinformation securityquality assurancethematic analysisdocumentation review
Soft Skills
communication skillsrelationship managementcollaboration skillsinfluencing skillsproblem-solvingstrategic thinkingself-starterdetail orientedfacilitation skillspresentation skills