This job is responsible for resolving day-to-day complex problems, researching, and executing on complex transactions for multiple sites or larger business unit(s).
Lead and execute high-impact initiatives.
Drive project management across internal RPO initiatives and cross-business efforts, ensuring clear objectives, timelines, and deliverables are achieved.
Champion risk and control frameworks within process design and improvement efforts.
Identify and implement automation and AI opportunities to optimize workflows and enhance operational efficiency.

Requirements

3+ years of related experience in Operations, Workforce Management, Process Design, or related field.
Demonstrated outstanding verbal and written communication skills, broad business acumen.
Experience generating and compiling reports in Excel and Tableau.
Must have strong Microsoft Office skills with the ability to pull together crisp and concise presentation decks.
Strong critical thinker with analytical skill set.
Highly collaborative, execution-driven, and works through influence and engagement.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

OperationsWorkforce ManagementProcess DesignProject ManagementAutomationAIExcelTableauAnalytical Skills

Verbal CommunicationWritten CommunicationBusiness AcumenCritical ThinkingCollaborationExecution-drivenInfluenceEngagement