Operations Analyst
Bank of America
full-time
Posted on:
Location Type: Office
Location: Seattle • Washington • United States
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Salary
💰 $25 - $40 per hour
About the role
- Analyzing the day-to-day issues
- Researching and providing resolution for various issues
- Supporting defined procedures
- Routine analytics and creating reports
- Completing exception processing
- Assisting with coordination of implementation for products, services, and operational solutions
- Supporting the design, documentation, implementation, and monitoring of new products and services
- Providing guidance regarding procedural, technical, and operational changes
- Expanding business products knowledge within operations environment
- Building network by developing relationships with partners and teammates
- Inspecting data to identify issues and trends
- Collecting and interpreting data to validate operational processes
Requirements
- Attention to Detail
- Customer and Client Focus
- Monitoring, Surveillance, and Testing
- Process Performance Management
- Research
- Adaptability
- Business Analytics
- Critical Thinking
- Reporting
- Written Communications
- Data Management
- Policies, Procedures, and Guidelines Management
- Process Design
- Process Effectiveness
- Strategic Thinking
Benefits
- We provide industry-leading benefits
- Access to paid time off
- Resources and support to our employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Business AnalyticsData ManagementReportingProcess DesignProcess Performance ManagementMonitoringSurveillanceTestingResearchProcess Effectiveness
Soft skills
Attention to DetailCustomer and Client FocusAdaptabilityCritical ThinkingWritten CommunicationsStrategic Thinking