Ops and PMO Specialist, Global Comms
eBay
Senior Operations Team Lead – Global Payment Operations Fraud
Bank of America
full-time
Posted on:
Location Type: Hybrid
Location: Richmond • Texas, Virginia • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Resolves day-to-day problems and executes deliverables within the business unit
- Applies knowledge of the end-to-end processes and ensures adherence to bank and regulatory policy and procedures
- Manages team workload and provides oversight and direction to team
- Evaluates efficiencies and identifies areas of improvement and growth to the overall process and implements process improvement opportunities
- Maintains internal, operational, and financial controls and works within risk appetite of the business unit
- Monitor work flow and team progress, provide feedback to manager/team
Requirements
- Minimum of 1 year experience in Operations and/or Fraud
- Minimum of 1 year experience in leadership or equivalent experience
- Analytical and detail oriented.
- Good oral and written communications skills.
- Knowledge of Excel, Word, Outlook
- Ability to work independently, as well as, within a team.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operationsfraud analysisprocess improvementfinancial controlsrisk management
Soft skills
leadershipanalytical skillsdetail orientedoral communicationwritten communicationteamworkindependence
