Senior Operations Team Lead – Global Payment Operations Fraud
Bank of America
Ops and PMO Specialist, Global Comms
eBay
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $101,500 per year
Job Level
JuniorMid-Level
About the role
- Support the planning and execution of cross-functional communications initiatives and campaigns.
- Track timelines, deliverables, and key milestones, ensuring project details stay organized and up to date.
- Maintain shared trackers, dashboards, and reports to give visibility into project progress.
- Assist with project documentation and follow-up actions after meetings and reviews.
- Help maintain team calendars, planning tools, and documentation to keep workflows organized and consistent.
- Support team meetings, offsites, and reviews — including logistics, materials, and recaps.
- Assist in tracking key strategic projects against timelines and defined outcomes.
- Support quarterly and annual planning by gathering inputs and updating project plans.
- Help prepare summary updates for the Comms Leadership Team on project status and priorities.
- Work closely with partners across Comms and other functions to help coordinate activities and share updates.
Requirements
- 2–4 years of experience in operations, project coordination, or communications support, ideally in a global or matrixed organization.
- Strong organizational and planning skills, with the ability to manage multiple tasks and priorities.
- Comfortable using collaboration and project management tools (e.g., Smartsheet, Monday.com, or Google Workspace).
- Detail-oriented, proactive, and eager to learn — with a passion for bringing structure and efficiency to complex work.
- Strong written and verbal communication skills, and the ability to collaborate effectively across teams.
- Interest in communications, marketing, or corporate affairs is a plus.
Benefits
- a target bonus
- restricted stock units (as applicable)
- full range of medical benefits
- financial benefits
- various paid time off benefits (including PTO and parental leave)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project coordinationoperations supportcommunications supportplanningdocumentation
Soft skills
organizational skillsplanning skillsdetail-orientedproactivewritten communicationverbal communicationcollaboration
