Aerospace Operations Director
PPG
Senior Operations Consultant
Bank of America
full-time
Posted on:
Location Type: Hybrid
Location: Waltham • Massachusetts, Montana, North Carolina, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $105,400 per year
Job Level
Senior
About the role
- This job is responsible for resolving day-to-day complex problems, researching, and executing on complex transactions for multiple sites or larger business unit(s).
- Supporting Credit Fulfillment Operations, Operations Consultant Role for the Business Enablement Team, providing wholesale fulfillment and operations support for Global Wealth Investment Management, Small Business, Business Banking, Global Commercial Bank, Global Corporate and Investment Banking, and Global Markets lines of business.
- Analyzes, designs multiple programs including developing and deploying deliverables and communications to a variety of audience levels
- Build training material via aggregating multiple sources of information to build and maintenance
- Leads the design, development, and implementation of complex products, systems, and services in an operations environment using subject matter expertise
- Manages projects and direct activities of a team related to special initiatives
- Must be an expert of Credit Fulfillment Operations, by providing work direction, guidance, and training to employees and business partners on new complex initiatives
- Builds relationships with business partners across various Lines of Business
- Manages and defines responsibilities and accountabilities for key program and projects.
Requirements
- 5 years experience in Learning and Development
- Previous credit operations process experience
- Experience with content design and development
- Ability to effectively work under pressure, continue to evaluate priorities in a changing environment, and successfully manage multiple projects with compressed timelines
- Strong proficiency in Word and PowerPoint
- Strong learning agility
- Excellent interpersonal, relationship, and written/verbal communication skills, with a strong ability to collaborate, partner, and influence
- Ability to work with senior leaders and cross functional teams
- Demonstrated problem solving, strong follow-up skills and ability to escalate and gain resolution as needed
- Ability to turn complex ideas into well-structured materials and presentations
- Detail oriented with strong organizational and planning capabilities
- Ability to work independently and as a strong team player.
Benefits
- Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
- We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
credit operationscontent designproject managementtraining material developmentprogram analysisprogram designprogram implementationcommunication deliverablesproblem solvingorganizational skills
Soft skills
learning agilityinterpersonal skillsrelationship buildingwritten communicationverbal communicationcollaborationinfluenceability to work under pressuredetail orientedteam player
