Senior Ops Analyst – US Wire Investigations
Bank of America
Operations Analyst – US Wire Investigations
Bank of America
full-time
Posted on:
Location Type: Office
Location: Richmond • Pennsylvania, Virginia • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- analyzing day-to-day issues
- researching and providing resolution for issues
- supporting defined procedures and routine analytics
- creating reports and handling exception processing
- assisting with coordination of implementation for products and services
- supporting design and documentation of new products and services
- providing guidance on procedural and operational changes
- expanding business products knowledge
Requirements
- Attention to Detail
- Customer and Client Focus
- Monitoring, Surveillance, and Testing
- Process Performance Management
- Research
- Adaptability
- Business Analytics
- Critical Thinking
- Reporting
- Written Communications
- Data Management
- Policies, Procedures, and Guidelines Management
- Process Design
- Process Effectiveness
- Strategic Thinking
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
- wellness programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analyticsdata managementreportingprocess designmonitoringsurveillancetestingprocess performance managementexception processingprocedural documentation
Soft skills
attention to detailcustomer focusclient focusadaptabilitycritical thinkingstrategic thinkingwritten communicationresearchprocess effectivenessguidance