Salary
💰 $105,100 - $168,100 per year
About the role
- Lead production support within the Global Wealth and Investment Management line
- Oversee incidents for supported applications
- Collaborate with technology infrastructure teams, development, and testing teams
- Provide overnight/weekend/holiday support as needed
- Act as the point of escalation for the business and manage end-user client relationships
Requirements
- 2-3 years of experience within financial services and/or production support
- 1-2 years of prior leadership experience managing resources
- Telemetry exposure to enterprise/industry tooling
- Excellent written and verbal communication skills
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Discretionary incentives based on performance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
leadershipcommunicationclient relationship management