Financial Planning and Analysis, FP&A – Logistics Cost Specialist
SAMSUNG SDS
Financial Center Assistant Manager
Bank of America
full-time
Posted on:
Location Type: Office
Location: Plano • Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- This job is responsible for managing a financial center (FC) in collaboration with senior team members, supporting the operational excellence of the FC and ensuring that all aspects run effectively and cohesively.
- Key responsibilities include overseeing of functions such as the smooth and efficient functioning of the teller line, day-to-day policy and procedure adherence, and improvement of financial center performance.
- Job expectations include ensuring that directives are implemented and taking up leadership responsibility for the financial center when teammates are absent.
- Manages client traffic, engaging and appropriately routing clients, and fosters client retention
- Manages business results through formalized management routines and coaching
- Creates a world class client experience environment
- Manages market-level initiatives prescribed by market leaders
- Drives operational excellence by engaging employees on business strategy
- Manages organizational priorities and effective execution.
Requirements
- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
- Collaborates effectively to get things done, building and nurturing strong relationships
- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
- Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed
- Communicates effectively and confidently and is comfortable engaging all clients
- Has the ability to learn and adapt to new information and technology platforms
- Applies strong critical thinking and problem-solving skills to meet clients' needs
- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
- Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment
- Can interpret performance results, find opportunities to drive success and hold others accountable to results
- Can be flexible to work weekends and/or extended hours as needed
- Experience in financial services and knowledge of financial services industry, products and solutions
- Experience in mortgage, retail and/or hospitality
- Experience working in an environment with individual and team goals where goals were routinely met or exceeded
- Bilingual skills
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Equipment allowances
- Wellness programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
enthusiasticself-starterstrong work ethiccollaborationrelationship buildingproblem-solvingcritical thinkingcommunicationadaptabilityflexibility