Senior Lead, Generative AI Control
Wells Fargo
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Business Executive Operations – AI Integration Strategy, Relationship Management
Bank of America
full-time
Posted on:
Location Type: Office
Location: Charlotte • Arizona, Florida, North Carolina, Texas • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Oversees leadership development and execution to drive Operational Excellence
- Manages the overall budget and expenses and performs reporting and forecasting for a segment or unit to achieve identified operational goals
- Manages the development of procedures to enhance unit and/or product-related activities while overseeing budget and expense management, reporting, and forecasting for designated areas
- Develops strategies to improve and grow current processes of a unit or product, leveraging data, metric, and key performance indicators to measure process effectiveness
- Drives alignment of bank priorities and strategies to employee metrics and goals, evaluates employee progress, and provides interventions as needed to recognize, encourage, and improve team and business performance to support an inclusive work environment
- Implements and enables an enhanced risk framework by establishing a proactive risk management culture
- Business Process Integration
- Lead the development of OpEx business cases to support enterprise integration of GenAI initiatives.
- Facilitate client journey mapping to identify and improve key touchpoints.
- Define and implement enterprise-wide document taxonomy standards.
- Evaluate critical data fields and assess their impact on strategic processes.
- Conduct SPI and data strategy assessments to inform implementation sequencing.
- LOB Enablement & Delivery
- Partner with LOBs to drive success management and readiness planning.
- Support agile software delivery and Oversee software testing and platform enablement (STP/HITL).
- Coordinate LOB training, business control, and GCOR integration.
- Establish feedback loops between Operations and Technology (HITL).
- Translate enterprise data strategy (CDL to LOB) into actionable plans.
- Develop LOB control reporting and OpEx business outcome scorecards.
- Gen AI Governance & Control
- Prepare for AI Council engagements and ensure governance readiness.
- Manage production incident reporting and business continuity planning for AI-enabled processes.
Requirements
- 10 years in business process integration, operations, or technology enablement
- Demonstrated success with defining strategic goals and developing and executing related tactics
- Experience collaborating well and influencing senior executives
- Experience with enterprise data strategy and control reporting
- Background in agile delivery and software testing
- Exposure to AI governance and business continuity planning
- Experience working in complex, matrixed organizations
- Strong analytical and strategic thinking capabilities
- Expertise in agile methodologies and software delivery lifecycle
- Excellent communication and stakeholder management skills
- Proficiency in data governance, taxonomy, and lineage
- Ability to lead cross-functional teams and drive change
- Skilled in incident management and resiliency planning
- Familiarity with Gen AI governance frameworks
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business process integrationoperations managementtechnology enablemententerprise data strategycontrol reportingagile deliverysoftware testingAI governanceincident managementresiliency planning
Soft skills
analytical thinkingstrategic thinkingcommunicationstakeholder managementcollaborationinfluencingleadershipcross-functional team leadershipchange managementfeedback facilitation