Banco ABC Brasil

Operations Coordinator – Back Office

Banco ABC Brasil

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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About the role

  • Coordinate the team to execute assigned activities.
  • Assess eligibility and validate projects, project descriptions, and BNDES/FINEP transactions.
  • Monitor release requests and their requirements, including program-specific particulars (certificates, formalization, declarations, etc.).
  • Monitor contracted projects and operations, and issue discharges and guarantee releases.
  • Manage FGI guarantee registration and maintenance, submit honour-of-guarantee requests, and perform monthly reconciliations.
  • Prepare management reports on indicators, report area incidents, and provide overall status of the BNDES and FGI portfolio.

Requirements

  • Management and Leadership: Strong communication skills, ability to lead teams, organize processes (continuous improvement/automation), and monitor the portfolio.
  • Technical Knowledge: Solid understanding of BNDES financing lines, rates, terms, registration requirements, guarantees, and compliance standards.
  • Experience: Significant experience in BNDES/FINEP operations (minimum 3 years), including coordination of BNDES/FINEP transactions. Practical knowledge of day-to-day FGI guarantee processes (contracting, maintenance, honour requests, reconciliations).
  • Behavioral Skills (Soft Skills): Ownership mindset, results orientation, organizational skills, ability to work under pressure, and strong relationship skills with clients and stakeholders. Experience in projects and familiarity with Lean and Six Sigma methodologies to continuously improve operational efficiency.
  • Education: Bachelor’s degree in fields such as Business Administration, Economics, Engineering, Law, Accounting, or related areas.
  • Additional Knowledge: Preferred proficiency with spreadsheets (Excel, Access), PowerPoint, and familiarity with AI tools.
Benefits
  • Medical Insurance
  • Dental Insurance (Omint)
  • Life Insurance
  • PLR (Profit-Sharing Program)
  • PPR (Performance-Related Bonus)
  • ABC com Você: a program that supports employees and their families with legal, social, psychological, and financial assistance
  • Meal Allowance
  • Food Allowance
  • Extended Parental Leave: 20 days paternity and 6 months maternity
  • Childcare/Babysitter Allowance
  • Annual Day Off
  • Home Office Allowance
  • Home Office Infrastructure Support
  • TotalPass
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
BNDES financing linesBNDES/FINEP operationsFGI guarantee processescontractingmaintenancehonour requestsreconciliationscompliance standardscontinuous improvementautomation
Soft Skills
strong communication skillsleadershiporganizational skillsresults orientationownership mindsetability to work under pressurerelationship skillsteam coordinationmonitoringprocess organization