Bamboo Works

Operations Assistant

Bamboo Works

part-time

Posted on:

Location Type: Remote

Location: Italy

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Salary

💰 $300 - $480 per month

About the role

  • Manage incoming client inquiries through email and booking platforms.
  • Access and update the booking portal to verify availability, boat specifications, and pricing.
  • Respond to common client questions using templates, AI tools, or guidance from ownership.
  • Coordinate with tourism agencies and partners to facilitate collaborations and referrals.
  • Research competitors, pricing trends, vendors, and service providers to inform operational strategies.
  • Provide support for general operational tasks to ensure seamless daily workflows.
  • Manage and maintain company social media accounts, primarily Instagram and Facebook.
  • Schedule and publish posts according to content provided by the owners.
  • Perform basic design tasks, including creating visuals, captions, and resizing images.
  • Assist with email marketing initiatives, including setting up and distributing newsletters using owner-provided content.
  • Research and engage with potential business partners and collaborators.
  • Coordinate with external freelancers or agencies for advanced marketing activities, such as advertising campaigns and creative projects.
  • Serve as the central point of coordination among owners, freelancers, and partners.
  • Assist in organizing internal marketing and operational activities.
  • Maintain clear and organized communication and documentation of ongoing tasks.

Requirements

  • 3 or more years of experience in administrative, operations, or virtual assistant roles.
  • Comfortable managing client communications via email and online platforms.
  • Basic experience with social media management, particularly Instagram and Facebook.
  • Experience in tourism, hospitality, or travel-related industries.
  • Basic design and photo editing skills using tools such as Canva, PowerPoint, or similar.
  • Familiarity with email marketing platforms (e.g., Mailchimp or equivalent).
  • Proficient with Google Workspace and basic CRM or booking systems.
  • Strong written English skills; proficiency in Italian is a plus.
  • Highly organized, proactive, and capable of working independently.
  • Comfortable using AI tools and automation to streamline repetitive tasks.
  • Experience in the yacht charter industry is highly desirable.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
email marketingsocial media managementbasic designphoto editingclient communicationbooking systemsGoogle WorkspaceAI toolsautomationresearch
Soft Skills
highly organizedproactiveindependent workstrong written communicationcollaborationcoordinationdocumentationcustomer serviceproblem-solvingattention to detail