Serve as the primary technology point-of-contact for Commercial leaders; understand their strategy, P&L drivers, KPIs, and pain points
Co-create a 3-year digital & data roadmap aligned to functional OKRs; maintain a 12–18 month rolling plan
Shape demand: assess business cases, define problem statements, and prioritize the portfolio using value, risk, and capacity constraints
Partner with Enterprise Architecture and Product Owners to ensure solution fit, scalability, and reusability
Establish and track benefits (e.g., revenue uplift, cost avoidance, productivity, Customer / Employee impact), ensuring initiatives have clear measures of success before funding
Chair or contribute to quarterly portfolio reviews; manage trade-offs, dependencies, and change impacts
Drive product lifecycle decisions (start, scale, pivot, sunset) using data and leading indicators
Translate business outcomes into epics and high-level requirements; ensure user and process readiness (change management, training, comms)
Collaborate with product teams, data teams, cybersecurity, and PMO to remove blockers and accelerate time-to-value
Partner closely with Business leads and Global Process Owners (GPOs) to identify viable solutions and roadmap
Establish clear alignment and hand offs to GPOs to ensure changes or updates to the tech landscape are executed effectively from a process perspective and enable end-to-end delivery
Align delivery cadence to business rhythms (e.g., close cycles, seasonal peaks, audit windows)
Manage IT budget, vendor relationships and service level agreements (SLA)’s
Build trusted advisor relationships with VPs/Directors across the commercial function; manage expectations with transparency and evidence
Build and lead a high-performing technology team, fostering a culture of accountability, innovation, and continuous improvement
Facilitate joint workshops (journey mapping, process redesign, design thinking) to shape solutions and adoption
Communicate progress through concise executive updates and dashboards; escalate risks with options and recommendations
Identify opportunities for analytics, automation, and AI to improve decision-making and operational efficiency
Ensure data governance, access, and literacy plans are in place; promote standard processes and platforms over bespoke solutions
Partner with Risk/Compliance/Security to embed controls by design

Requirements

8 - 10+ years in IT/business-facing roles (e.g., Product/Program Management, Consulting, Business Analysis, or ITBP)
Demonstrated business acumen: understands P&L, commercial levers, operations, and how tech drives value
Strong portfolio management, prioritization, and financial fluency (TCO, ROI, NPV/IRR at a practical level)
Excellent stakeholder management and executive communication skills
Experience with product-centric delivery, Agile/Lean, and change management
Bachelor’s in Business, Information Systems, or related; MBA or Master’s preferred
Familiarity with enterprise platforms

Benefits

Annual incentive compensation plan
Comprehensive benefits structure

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

portfolio managementfinancial fluencyproduct managementAgileLeanchange managementdata governanceanalyticsautomationAI

Soft Skills

stakeholder managementexecutive communicationrelationship buildingteam leadershipaccountabilityinnovationcontinuous improvementproblem solvingcollaborationtransparency

Certifications

Bachelor’s in BusinessBachelor’s in Information SystemsMBAMaster’s degree